I want to replace a defective product, how?
We sell only what we show in our picture and never settle for less when it comes to quality. However, if the jacket you receive does not meet the quality or lacks some features then you may replace the jacket. Speak with our customer support and tell them your tracking code and the problem to get your jacket replaced.
I want to return a product, what's your return policy?
Please refer to our ‘Refund & Returns’ policy for the answer.
I purchased an item using promo code, can I return it?
Kindly visit our ‘Refund & Returns’ policy.
I purchased an item using promo code, can I replace it?
Please visit our ‘Refund & Returns’ policy.
I want to exchange jacket, how?
Once the jacket is dispatched, you have 14 days to place an exchange request if you change your mind later. After 14 days of receipt you’re no longer at the liberty to request an exchange. Please visit our ‘Refund & Returns’ policy for further information